"We are confident that you will be more than satisfied with the quality of all the Bagalicious items. However, if you have any issues with the item(s) at the time of delivery, you are not under any obligation to purchase the particular unwanted item(s). In this case, the delivery charge of 250/- will still apply, even if all the order items are returned.
Any items returned or exchanged after the delivery team has left will be charged at the standard delivery rate of 250/-
We are happy to collect returns or exchanges at the same time as delivering a new order and will only charge the new order delivery charge in such cases, ie 250/-
To arrange a return or exchange, please email us at info@bagalicious.co.ke or add comments during the checkout of the new order. Please note all returns are only accepted for items in the same, new condition they were received."
superb
i really loved the bags, they are adorable.thanks for the good service